Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Volunteer
Katie Munsell

Katie Munsell

Plano,TX

Summary

For the past 15 years, I have been lecturing and educating the importance of mind fitness and brain health. As a Dementia Practitioner, I help those struggling with Alzheimer’s, dementia, autism, and other mental illnesses. I feel blessed to be in a position to improve the lives of others. Natural leader experienced in driving team success. Maintaining excellent interpersonal skills, I work well with others, in both supervisory and support staff roles. Goal-driven, professional, well-versed, relentless, passionate, and driven.

Overview

9
9
years of professional experience

Work History

Director of Client Care

Access360 HomeCare
05.2021 - Current
  • Applied analytical skills in overseeing day-to-day operational activities
  • Assisted in preparation and processing of payroll, billing, and scheduling
  • Assisted in organizing and overseeing operational excellence
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.

Director of Patient Care Services

Home Care Assistance - HCA
05.2018 - 05.2021
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs
  • Successfully negotiated client contracts and renewals to create increased revenue

Client Relationship Manager

Meadows Behavioral Healthcare
05.2015 - 06.2018
  • Led group discussions and activities
  • Created educational materials to convey important information to help aid in successful recoveries
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks

Education

Texas Women’s University
2002

Plano Sr. High School
1996

Skills

  • Documentation and Reporting
  • Problem Resolution
  • Customer Relationship Management
  • Team Development

Accomplishments

  • GOP chair and polling judge Elected position 2022-current
  • American Diabetes Association Event coordinator 1998-current
  • MS Foundation 2018- current

Timeline

Director of Client Care

Access360 HomeCare
05.2021 - Current

Director of Patient Care Services

Home Care Assistance - HCA
05.2018 - 05.2021

Client Relationship Manager

Meadows Behavioral Healthcare
05.2015 - 06.2018

Texas Women’s University

Plano Sr. High School

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Katie Munsell