Summary
Overview
Work History
Education
Skills
Timeline
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Katie Olea

Cygnet,OH

Summary

Dynamic professional with a strong background in customer service and team leadership at McDonald’s. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and time management, consistently achieving operational efficiency and fostering a positive work environment. Committed to delivering results and exceeding expectations.

Overview

8
8
years of professional experience

Work History

Cashier

BH&H Snacks and Gas
Cygnet, OH
05.2021 - Current

Customer service, running cash register, stocking, and daily paperwork

Shift Manager

McDonald’s
North Baltimore, OH
07.2018 - 04.2021

Scheduling, hiring, training, customer service

Education

Bachelor of Science - Criminal Justice

Tiffin University
Tiffin, OH

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills

Timeline

Cashier

BH&H Snacks and Gas
05.2021 - Current

Shift Manager

McDonald’s
07.2018 - 04.2021

Bachelor of Science - Criminal Justice

Tiffin University
Katie Olea