Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Pennington

Circleville,OH

Summary

I am a server lead and a crew trainer at Golden Corral. I've been there going on about six years. I love serving and working with people.

Overview

11
11
years of professional experience

Work History

Server

Golden Corral Buffet and Grill
Chillicothe, Ohio
09.2020 - Current
  • Provided prompt and friendly service to enhance guest dining experiences.
  • Managed dining area cleanliness and organization throughout shifts.
  • Assisted with food preparation and presentation for buffet offerings.
  • Handled customer inquiries and resolved issues effectively and professionally.
  • Trained new servers on menu items and service standards.
  • Maintained knowledge of daily specials and promotions for guests.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Assisted in training new servers.

I was the lead server , and team trainer

Server

Olive Garden Restaurant
Chillicothe, OH
12.2020 - 09.2022
  • Provided prompt and friendly service to enhance guest dining experiences.
  • Managed dining area cleanliness and organization throughout shifts.
  • Provided excellent customer service in a fast-paced dining environment.
  • Ensured cleanliness and organization of tables and dining area.
  • Assisted guests with menu selections and dietary restrictions.

Server

Pizza Cottage
Circleville, OH
09.2017 - 06.2019
  • Provided prompt and friendly service to enhance guest dining experiences.
  • Managed dining area cleanliness and organization throughout shifts.
  • Assisted with food preparation and presentation for buffet offerings.

Server

Steak N Shake
Chillicothe, Ohio
05.2015 - 05.2017
  • Provided prompt and friendly service to enhance guest dining experiences.
  • Managed dining area cleanliness and organization throughout shifts.
  • Assisted with food preparation and presentation for buffet offerings.

Education

Circleville High School
Chillicothe, Ohio

Skills

  • Customer service
  • Upselling techniques
  • Food safety and sanitation
  • Cash handling
  • Organized
  • Fast paced
  • Team player
  • Conflict resolution
  • Responsible

Timeline

Server

Olive Garden Restaurant
12.2020 - 09.2022

Server

Golden Corral Buffet and Grill
09.2020 - Current

Server

Pizza Cottage
09.2017 - 06.2019

Server

Steak N Shake
05.2015 - 05.2017

Circleville High School
Katie Pennington