Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Katie Richardson

Grand Prairie,TX

Summary

As the Territory Manager at Google, my role is centered on driving sales excellence and fostering strong customer relationships. With a solid background at both Verizon as a Solutions Manager and T-Mobile as a Sales Representative, I've honed my skills in sales target management and CRM, ensuring sustained growth and client satisfaction. Our team at Google thrives on collaborative efforts that amplify our sales development strategies, leveraging my expertise to meet and exceed targets. My tenure in the sales domain is underpinned by educational foundations from Volunteer State Community College, which has been instrumental in shaping my professional trajectory.

Overview

11
11
years of professional experience

Work History

Territory Sales Manager

Google
06.2021 - 06.2024

Solutions Manager

Verizon
10.2018 - 06.2021
  • Maintained strong relationships with key clients through regular communication and exceptional service delivery.
  • Enhanced client satisfaction by providing tailored solutions to meet their specific needs.
  • Helped customers choose solutions suited to specific business needs by offering insight into available product or service options.
  • Provided comprehensive training to team members, resulting in improved performance and skill development.
  • Implemented continuous improvement initiatives to enhance overall team efficiency and effectiveness.
  • Collaborated with sales team to understand customer needs and develop tailored solutions.
  • Developed customized reports for improved sales forecasting and accurate performance tracking.

Sales Representative

T-Mobile
10.2017 - 10.2018
  • Sale representative helping guest with their needs, while hitting sales quotas
  • Helping other Team members learn to sale and meet the goal.

Server

Outback Steakhouse
05.2014 - 08.2016

Sales Associate

Best Buy
05.2013 - 08.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Business Administration and Management, General

Volunteer State Community College
05.2010

Skills

  • Territory expansion
  • Sales closing
  • Territory Growth
  • Business growth and retention
  • Salesforce
  • CRM Software
  • Staff Development
  • Sales Training
  • Sales Tracking
  • Strategic Planning

Timeline

Territory Sales Manager

Google
06.2021 - 06.2024

Solutions Manager

Verizon
10.2018 - 06.2021

Sales Representative

T-Mobile
10.2017 - 10.2018

Server

Outback Steakhouse
05.2014 - 08.2016

Sales Associate

Best Buy
05.2013 - 08.2014

Business Administration and Management, General

Volunteer State Community College
Katie Richardson