Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Schultz

Bellevue,Washington

Summary

Proven track record in enhancing guest experiences and safety at Cantinetta Bellevue and Bellevue Aquatic Center, showcasing strong organizational skills and adaptability. Excelled in customer service and problem-solving, significantly improving dining satisfaction and swimmer safety. Demonstrates excellent communication and creativity, ensuring efficient team coordination and guest engagement.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess

Cantinetta Bellevue
12.2023 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Lifeguard

Bellevue Aquatic Center
07.2023 - 09.2024
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Communicated effectively with other staff members, collaborating to maintain a safe and enjoyable environment for all guests.

Education

High School Diploma -

Bellevue Christian Highschool
Bellevue WA
06.2026

Skills

  • Customer Service
  • Guest Engagement
  • Excellent Communication
  • Problem Solving
  • Adaptability
  • Organizational Skills
  • Good Telephone Etiquette
  • Creativity

Certification

  • Washington State Food Worker Card, 12/09/2023-12/09/2025

Timeline

Hostess

Cantinetta Bellevue
12.2023 - Current

Lifeguard

Bellevue Aquatic Center
07.2023 - 09.2024

High School Diploma -

Bellevue Christian Highschool

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Katie Schultz