Katelyn Snodgrass
Summary
Skilled in conflict resolution and problem-solving, consistently fostering a positive environment and ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
The Lodge Coffee
Bellingham
06.2025 - 10.2025
- Monitored inventory levels of supplies and restocked when necessary.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Barista
Diedrich Espresso
09.2021 - 05.2025
- Prepared high-quality espresso beverages, ensuring consistency in taste and presentation.
- Assisted customers with selections, providing exceptional service to enhance overall experience.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Starbucks
07.2019 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma -
Sedro-Woolley Senior High School
Sedro-Woolley06-2021
No Degree - Psychology
Oregon State University
Corvallis, OR03-2027
No Degree - Environmental Science
Skagit Valley College
Mount Vernon, WANo Degree - Psychology
Western Washington University
Bellingham, WASkills
- Inventory management
- Team collaboration
- Customer service
- Conflict resolution
- Stock rotation
- Teamwork and collaboration
- Problem-solving
Timeline
Barista
The Lodge Coffee
06.2025 - 10.2025
Barista
Diedrich Espresso
09.2021 - 05.2025
Barista
Starbucks
07.2019 - 07.2021
High School Diploma -
Sedro-Woolley Senior High School
No Degree - Psychology
Oregon State University
No Degree - Environmental Science
Skagit Valley College
No Degree - Psychology
Western Washington University