Summary
Overview
Work History
Education
Skills
Timeline
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Katie White

Rockville Centre,NY

Summary

Dynamic Sales Associate with a proven track record at Rite Aid, excelling in customer service and relationship building. Leveraged exceptional problem-solving skills to enhance customer satisfaction and drive sales through effective promotional displays. Demonstrated cash handling expertise while maintaining a welcoming environment, fostering loyalty and repeat business.

Overview

8
8
years of professional experience

Work History

Sales Associate

Rite Aid
Glen Cove, NY
04.2013 - 10.2020
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
  • Implemented promotional displays to drive sales and raise customer awareness of special offers.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business opportunities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Associate of Science - Business Administration

Nassau Community College
Garden City, NY
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Display setup

Timeline

Sales Associate

Rite Aid
04.2013 - 10.2020

Associate of Science - Business Administration

Nassau Community College