Katie Wilkinson

Lagoon Amusement Park

Farmington, UT

04.2024 - 06.2024

Followed company security procedures for handling large sums of money.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Balanced daily transactions on a computerized point-of-sale system.
Answered customer inquiries regarding store policies and procedures.
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Resolved customer complaints professionally in accordance with company policy.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Collected payments and provided accurate change.
Discounted purchases by scanning and redeeming coupons.
Processed customer payments quickly and returned exact change and receipts.
Maintained work area and kept cash drawer organized.