Katie Wright
Columbus,GA
Overview
5
5
years of professional experience
Work History
Medical Office Manager
Vita-Fuse
06.2022 - Current
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Addressed and remedied all patient or team member issues.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Coordinated with healthcare providers to ensure seamless patient care and service delivery.
- Attended outside functions to promote business, created marketing materials and networking to increase clientele.
- Maintained social media pages and answered questions pertaining to services offered, pricing, and scheduling.
Retail Sales Specialist
The Blue Door Boutique
09.2019 - 01.2022
- Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA05-2025
Skills
- Team Leadership
- Strong Work Ethic
- HIPAA Regulations Understanding
- Reception Management
- Relationship Building
- Company Representation
Timeline
Medical Office Manager
Vita-Fuse
06.2022 - Current
Retail Sales Specialist
The Blue Door Boutique
09.2019 - 01.2022
Bachelor of Science - Criminal Justice
Kennesaw State University