Katie Yocum
Kokomo,IN
Summary
Dynamic leader with proven success in staff management and project execution at Bruno's Pizza Kokomo. Excelled in team leadership and complex problem-solving, enhancing customer satisfaction and employee productivity. Skilled in marketing and verbal communication, significantly contributing to business development. Demonstrated ability to meet critical deadlines, ensuring high-quality service delivery. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
Work History
Manager and Publicist
Bruno's Pizza Kokomo
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Campus Coordinator
Eric Doden For Indiana Governor
10.2023 - 05.2024
- Served as the primary liaison between the campus community and the external organization.
- Coordinated other student interns in campaign activities and events.
- Facilitated communication between administration, faculty, staff, students, parents, alumni, donors ensuring transparency in all aspects of the campaign.
- Engaged in communication with voters through phone banking and knocking on doors.
- Networked with political leaders in different communities across Indiana.
Camp Counselor
Ymca Camp Tecumseh
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Worked with campers dealing with homesickness and other issues.
Intern
Miami County Prosecutor's Office
08.2022 - 05.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Observed court sessions learning about different court cases and scenarios.
Education
Bachelor of Arts - History And Political Science
Indiana University Kokomo
Kokomo, IN05.2027
High School Diploma -
Maconaquah High School
Bunker Hill, IN06.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Project Management
- Schedule Preparation
- Performance Evaluations
- Marketing
- Business Development
- Expectation setting
Timeline
Campus Coordinator
Eric Doden For Indiana Governor
10.2023 - 05.2024
Manager and Publicist
Bruno's Pizza Kokomo
09.2023 - Current
Camp Counselor
Ymca Camp Tecumseh
06.2023 - 08.2023
Intern
Miami County Prosecutor's Office
08.2022 - 05.2023
Bachelor of Arts - History And Political Science
Indiana University Kokomo
High School Diploma -
Maconaquah High School
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