Abigail O'Neil
West Lafayette,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Bruno's Pizza
06.2023 - 02.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Managed roughly 30 incoming calls and orders per day from costumers
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Lifeguard Captain
Prophetstown State Park
05.2022 - 09.2022
- Boosted employee morale by organizing team-building activities and recognizing outstanding contributions from lifeguard staff members.
- Ensured timely reporting of incidents, maintaining accurate records in accordance with regulatory requirements.
- Contributed to efficient pool operations by assisting in routine maintenance tasks such as cleaning, chemical testing, and minor repairs when needed.
- Reduced response times for emergencies with regular drills and training sessions for lifeguards.
- Conducted drill 30 minute drills for lifeguards on staff to keep up with accurate training.
Lifeguard
Prophetstown State Park
05.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Was able to successfully remove all patrons during daily safety checks.
Hostess
Pepe's Mexican Restaurants
03.2021 - 05.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Successfully managed large parties on busy nights.
Education
Some College (No Degree) - Biomedical Health Science
Purdue University
West Lafayette, INHigh School Diploma -
Delphi Community High School
Delphi, IN05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Handling Money
- Clear Communication
- Cleaning
- Customer Engagement
- Taking Orders
- Flexible Schedule
Certification
- First Aid/CPR Certified
Timeline
Crew Member
Bruno's Pizza
06.2023 - 02.2024
Lifeguard Captain
Prophetstown State Park
05.2022 - 09.2022
Lifeguard
Prophetstown State Park
05.2021 - 09.2021
Hostess
Pepe's Mexican Restaurants
03.2021 - 05.2021
Some College (No Degree) - Biomedical Health Science
Purdue University
High School Diploma -
Delphi Community High School
- First Aid/CPR Certified
Similar Profiles
Baylee RowanBaylee Rowan
Employee at Bruno's PizzaEmployee at Bruno's Pizza
Rachel LuckingRachel Lucking
Food Service Manager at Bruno's Pizza and PastaFood Service Manager at Bruno's Pizza and Pasta
Katie YocumKatie Yocum
Manager and Publicist at Bruno's Pizza KokomoManager and Publicist at Bruno's Pizza Kokomo