Katina Carrasquillo
Customer Service/Remote
Zephyrhills,Fl
Summary
Dedicated in customer service with 10 years of experience. Combining management and customer service experience and quickly mastering new skills. Looking for a position as customers service in a growth Company.
Overview
10
10
years of professional experience
Work History
Sales Agent
Tranzact
Tampa, FL
08.2022 - 12.2022
- Inbound and outbound calls, Orientation for Omaha and Medicare Insurence, Enroll customer, Guided clients to best insurance for them, Transferred to license agents to complete enrollment.
Ross stores
02.2020 - 06.2021
- Customer Service, Cashier
Tele marketing and supervising employees
Eco roofing and More
Caguas, PR
04.2015 - 01.2020
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Greet visitors or callers and handle their inquiries or direct them to the appropriate person according to their needs
- Complete forms in accordance with company procedures
- Schedule and confirm appointments for clients, customers or supervisors
- Order and dispense supplies
Manager and Sales associates
Nitro Lab Nitrogen Ice Cream
Caguas, PR
04.2017 - 06.2019
- Perform payroll functions, such as maintaining time keeping information and processing and submitting payroll
- Answer telephones and give information to callers, take messages or transfers calls to appropriate individuals
- Collect and deposit money into accounts, disbursement funds from cash accounts to pay bills or invoices and ensure accounts are balanced
- Maintain scheduling and event calendars
- Order and dispense supplies
- Supervise other clerical staff and provide training and orientation to new staff.
Education
Associate of science - LPN nurse
Liceo de Arte
Skills
- Customer and staff service
- Sales and Marketing
- Responsible
- English and Spanish language
- Willing to learn
- Helpful
Timeline
Sales Agent
Tranzact
08.2022 - 12.2022
Ross stores
02.2020 - 06.2021
Manager and Sales associates
Nitro Lab Nitrogen Ice Cream
04.2017 - 06.2019
Tele marketing and supervising employees
Eco roofing and More
04.2015 - 01.2020
Associate of science - LPN nurse
Liceo de Arte
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