Katina Strange
Highland
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for my collaborative approach, dynamic leadership and commitment to excellence. I was taught that any job worth doing, is worth doing right. I am reliable and highly adaptable, brining strong analytical and problem-solving skills to the table.
Overview
14
14
years of professional experience
Work History
Sr. Operations Manager
Glik's
12.2015 - Current
- Spearheaded process improvements to reduce errors and increase overall quality in operations management with a projected reduction of 20% to date.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Boosted employee retention rates through PBM, fostering teamwork, open communication, respect and flexibility with work/life balance.
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
- Improved operational efficiency by streamlining processes, including identifying and implementing key S.O.P's.
- Built strong relationships with key executive management through consistent engagement and transparent communication practices.
- Manage employee-related issues encompassing labor, turnover, training programs and diversity.
- Collaborate across multiple departments, including E-Comm, accounting and inventory, for seamless execution of large-scale initiatives and continuous improvement efforts.
Food Service Manager II
Sodexo Food Service
04.2012 - 02.2018
- Partnered and expanded the regions portfolio of accounts by increasing comp growth and supporting directives of senior leadership.
- Key contributor and member of senior leadership menu committee, encompassing menu creation for 11 states, including regional menu creator for IL & MO.
- Rising star award 2016
- Tracked food production levels, meal counts, and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Provided training, menu and marketing support for GM's across all accounts.
- Addressed and resolved customer service issues to establish trust and increase satisfaction at Belleville West High School while interim general manager.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
Education
Workforce Education And Development
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Operations management
- Productivity improvement
- KPI reporting
- Strategic planning
- Forecasting
- Standard operating procedures
- Process improvements
- Data analysis
- Effective leader
- Staff training/development
Accomplishments
New distribution center project - Instrumental from design to go live, including implementation and training of new WMS software of Glik's new distribution center built/opened in 2020-2021.
Rising Star Award, Sodexo 2016
This award was bestowed on me after working to iron out the regional menu for 11 states with the regional VP's and their general managers. I was able to come up with important solutions the GM's were struggling to solve and presented my solutions to the entire Chicago public school management group, which was high visibility.
Timeline
Sr. Operations Manager
Glik's
12.2015 - Current
Food Service Manager II
Sodexo Food Service
04.2012 - 02.2018
Workforce Education And Development
Southern Illinois University, Carbondale