Katja Laepke

Supervising Director in the Clinical Care and Quality Functional Area:

• Enhancing team collaboration through regular communication, goal setting, and performance evaluations.

Applying the principles of the Quintuple Aim, evidence-based clinical practice, quality improvement approaches, dissemination and implementation science, and data-driven improvement, responsible and accountable for:

• Designing, implementing, evaluating, and managing the day-to-day of the Clinical Care and Quality portfolio of clinical workforce development, clinical workforce engagement and wellness, and clinical workforce service integration with primary care.
• Building, sustaining, and nurturing the clinical workforce team to support the development, management, evaluation, promotion, and expansion of a blended adult-learning training program for health center clinical leaders, including but not limited to, leadership development core competencies, self-assessment, learning communities, listservs, coaching and mentoring program, workforce wellness initiative, virtual, hybrid, and in-person trainings, webinars, e-courses, microlearning, and podcasts.

Specific activities include:

• Project design and implementation, including expert panels, launch/mid-project/harvest meetings, learning communities, and training events;
• Qualitative and quantitative data evaluation, analysis, and visualization;
• Content development (tools, resources, communications/media, publications, presentations, microlearning, webinars, podcasts, etc.);
• Dissemination of results, successful care models, best practices, emerging evidence-based strategies, implementation approaches, and lessons learned;
• Maintaining shared workspaces/collaboration platforms, e.g., Asana, Cobblestone, Confluence, Dropbox, Noddlepod, SharePoint, Teams, etc.;
• Working closely with Chief Medical Officer, Senior and Associate Vice Presidents, Senior Fellows, other Directors and their Teams, Faculty, Subject Matter Experts, and Federal, National, and Regional Partners to coordinate and keep on track key activities, manage complex partnerships, contribute to integration efforts, provide staff support to Board Committees and Task Forces, and representing the organization;

Contributing to organizational success:

• Providing internal customer service;
• Serving on inaugural internal DEI Workgroup and participating in Equity Learning Lab funded by the Robert Johnson Foundation;
• Participating in Staff Retention Performance Improvement Team;
• Commitment to ethical and prudent business operations and financial stewardship through efficient and effective management consistent with OMB and audit principles, including procurement, vendor management, budget management, and funder reporting requirements.

Served in the Office of Cancer Communications for the Cancer Information Service:

• Provided administrative support and access to accurate cancer information resources to regional Outreach Program Coordinators nationwide.
• Assisted with conducting a national evaluation of the Cancer Information Service Outreach Program.
• Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions for various issues.
• Collaborated with team to optimize workflow and achieve objectives.
• Networked and built strong presence with peers to facilitate professional relationships.
• Co-authored professional scientific papers for publishing in peer-reviewed journals.
• Maintained high levels of confidentiality to protect data quality and project research.
• Recorded data from research to allow for accurate analysis.

• Developed print resource directory of patient education materials in multiple languages spoken by populations served by community health centers.

• Enhanced research quality by meticulously collecting and analyzing data from various sources.
• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
• Presented research findings at conferences, contributing to the advancement of the field.
• Organized research materials, maintaining a well-ordered workspace conducive to productivity.
• Utilized statistical software for data analysis, generating accurate insights into complex datasets.
• Designed survey instruments tailored to specific research objectives for precise feedback gathering.
• Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
• Implemented ethical guidelines throughout all stages of the research process, fostering responsible conduct in scientific pursuits.
• Performed statistical, qualitative, and quantitative analysis.

• Enhanced research quality by meticulously collecting and analyzing data from various sources.
• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
• Presented research findings at conferences, contributing to the advancement of the field.
• Organized research materials, maintaining a well-ordered workspace conducive to productivity.