Katlyn Broadnax
Cypress,Texas
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Wendy's
Cypress, Texas
03.2022 - 06.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
- Ensured compliance with all safety regulations while performing tasks.
- Answered customer questions and provided store information.
Receptionist Assistant
City of Houston Health Department
Houston, TX
06.2021 - 08.2021
- Greeted customers and visitors in a professional manner.
- Scheduled appointments for clients and ensured accuracy of information.
- Provided administrative support to the receptionist.
- Managed office supplies inventory and reordered when necessary.
- Prepared documents such as invoices, reports, memos, letters, financial statements.
- Performed data entry tasks into various software systems accurately and quickly.
- Handled confidential information with discretion and professionalism.
- Assisted with special projects as requested by management team.
- Ensured that all visitors sign-in upon entering the premises.
- Provided assistance to other departments when needed.
- Greeted customers, delivery persons and official representatives.
Education
High School Diploma -
Cy-Springs High School
Cypress, TX05.2022
Skills
- Customer Service
- Cash Drawer Reconciliation
- Positive Attitude
- Money Handling
- Cash Handling
- Opening and Closing Procedures
- Merchandising Guidelines
- Payment Collection
- Cash Register Operation
- Drawer Balancing
- Customer Service Excellence
- Product Knowledge
- Cleaning and Sanitizing
- Time Management Skills
Military
Branch : U.S. Army National Guard
Service Country : United States
Rank: E-3
September 2022- Present
Certification
- First Aid Certification
- CPR Certified
Timeline
Cashier Team Lead
Wendy's
03.2022 - 06.2023
Receptionist Assistant
City of Houston Health Department
06.2021 - 08.2021
High School Diploma -
Cy-Springs High School
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