Katlyn Lyles
Worden,IL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
Central Services, Inc.
Cottage Hills, Illinois
06.2018 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
Legal Secretary
Galanti Law Office, PC
East Alton, Illinois
09.2013 - 06.2018
- Organized files for court proceedings.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Received and placed telephone calls to clients and prospective clients.
- Diligently edited legal correspondence for grammar and spelling.
- Scheduled and made appointments for 3 attorneys.
- Transcribed legal documents and phone conversations.
- Entered new cases into company database.
- Developed and maintained filing and retrieval systems.
- Assisted attorneys in collecting employment, medical and other records.
- Processed appeals, motions and pretrial agreements.
Education
Paralegal
Lewis And Clark Community College
Godfrrey, ILHigh School Diploma -
Civic Memorial High School
Bethalto, IL05.2010
Skills
- Staff Training
- Office Management
- CRM Software
- Policy and Procedure Modification
- Team Management
- Friendly and Relatable
Timeline
Office Manager
Central Services, Inc.
06.2018 - Current
Legal Secretary
Galanti Law Office, PC
09.2013 - 06.2018
Paralegal
Lewis And Clark Community College
High School Diploma -
Civic Memorial High School
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