Katlyn Prater
Port Charlotte
Summary
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Lead
Tommy's Express Car Wash
North Port, FL
03.2025 - Current
- Supervised daily operations to ensure efficient car wash processes and customer satisfaction.
- Trained new team members on equipment usage and safety protocols to enhance operational efficiency.
- Coordinated workflow between team members to optimize productivity during peak hours.
- Executed cash handling procedures accurately, ensuring secure transactions at the point of sale.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for guests.
Veterinary Assistant Extern
Englewood Animal Health Center
Englewood, FL
10.2023 - 12.2023
- Assisted veterinarians in administering vaccinations and medications to ensure animal health.
- Provided compassionate care for animals during examinations and treatments, enhancing patient comfort.
- Maintained cleanliness and organization of treatment areas, promoting a safe environment for patients and staff.
- Prepared surgical instruments and assisted in procedures, facilitating smooth operations in the clinic.
- Handled administrative tasks such as scheduling appointments and managing patient records with attention to detail.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Education
Certification - Veterinary Assistant
Southern Technical College
Port Charlotte, FL10-2024
High School Diploma -
The Academy
Port Charlotte, FL12-2021
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- POS system operation
- Sales and upselling
- Equipment troubleshooting
Timeline
Shift Lead
Tommy's Express Car Wash
03.2025 - Current
Veterinary Assistant Extern
Englewood Animal Health Center
10.2023 - 12.2023
Certification - Veterinary Assistant
Southern Technical College
High School Diploma -
The Academy