Katlyn Smith
Hopkinsville,KY
Summary
Results-driven Medicare Sales Representative with training as a Human Resource Specialist in the United State Army accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Always calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgement, decisive communication, and focused solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medicare Sales Representative
Wahiawa Benefit Consultants
02.2020 - 10.2023
- Collaborated with marketing team to create targeted promotional materials that effectively communicated plan benefits to prospective clients.
- Met with customers to provide information about available products and policies.
- Negotiated contracts and terms of sale with potential customers.
- Monitored customer feedback and identified areas of improvement.
- Built strong relationships with healthcare providers to ensure seamless coordination of plan benefits and coverage details.
Human Resources Specialist
Army
06.2018 - 02.2020
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
Education
High School Diploma -
Osborne High School
Marietta, GA05.2018
Skills
- Health Insurance Sales
- Typing Proficiency
- Client Prospecting
- Computer Navigation Proficiency
- Data Entry
- Time Management
- Marketing Strategy Development
- Customer Service
Certification
- Professional Medicare Sales Representative
- PHR - Professional in Human Resources
- GPHR - Global Professional of Human Resources
Timeline
Medicare Sales Representative
Wahiawa Benefit Consultants
02.2020 - 10.2023
Human Resources Specialist
Army
06.2018 - 02.2020
High School Diploma -
Osborne High School
- Professional Medicare Sales Representative
- PHR - Professional in Human Resources
- GPHR - Global Professional of Human Resources
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