Katrina Albarran
Elgin,TX
Summary
Results-driven professional with expertise in sales strategy, forecasting, and team development. Demonstrated success in building executive relationships and collaborating with leadership to drive employee performance and engagement metrics.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Development Representative
Cintas First Aid & Safety
07.2025 - Current
- Achieved three-time summit performer status with average monthly sales of $33,000.
- Fostered executive relationships to drive collaboration and support business growth.
- Collaborated with organizational leaders to identify needs and implement employee safety solutions.
- Prepared and presented proposals for safety solutions to potential clients.
- Developed strategies with sales team to target new prospects effectively.
- Researched target accounts to create a pipeline of qualified leads.
- Outlined product features, pricing plans, and value propositions in detailed proposals.
Service Sales Manager
Cintas First Aid & Safety
Austin, TX
11.2022 - 07.2025
- Increased branch profitability by 22% and revenue by 12% through enhanced employee performance.
- Led sales team to enhance customer engagement and satisfaction.
- Developed training programs for new sales representatives and ongoing staff development.
- Conducted performance reviews to evaluate team strengths and areas for improvement.
- Developed service professionals via individualized coaching, elevating service delivery quality.
- Created performance improvement plans to boost employee engagement and outcomes.
Service Sales Representative / Certified Route Trainer
Cintas First Aid & Safety
09.2019 - 11.2022
- Achieved top 90 national ranking and top 5 regional ranking through consistent performance.
- Engaged customers with effective communication to identify and address specific needs.
- Trained and mentored new service partners, enhancing skills and ensuring compliance with company standards.
- Developed customized sales techniques, successfully selling and upselling services to clients.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT01-2025
Skills
Community Leadership
Director & Co-Founder, Thunderbird Legacy Volleyball Club, Lead a nonprofit organization focused on developing leadership, confidence, teamwork, and character in youth athletes while recruiting coaches, building culture, and leading community partnerships.
Selected Leadership Achievements
- Coached 12 Service Partners to Winner Circle recognition in two years as Service Manager. Winner Circle is earned by roughly the top 15% of Service Partners annually through achieving at least 60 of 84 KPIs.
- Developed a customized coaching plan that helped one employee improve from consistently achieving only 2 of 7 monthly KPIs to earning Winner Circle recognition.
- Served five years on Cintas' Partner Engagement Team, collaborating with leadership to improve employee engagement, recognition, charitable involvement, and workplace culture.
- Improved branch profitability by 22% while increasing revenue 12% through leadership development, coaching, and operational excellence.
- Top 90 Service Sales Representative nationally and Top 5 in region; three-time Summit achiever.
Certification
- First Aid, CPR, AED Certified
Timeline
Business Development Representative
Cintas First Aid & Safety
07.2025 - Current
Service Sales Manager
Cintas First Aid & Safety
11.2022 - 07.2025
Service Sales Representative / Certified Route Trainer
Cintas First Aid & Safety
09.2019 - 11.2022
Bachelor of Science - Business Administration
Western Governors University