Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Server
Butter Run Saloon
Saint Clair Shores
05.2021 - Current
Provided excellent customer service in a fast-paced dining environment.
Managed multiple tables while ensuring timely food and drink delivery.
Collaborated with kitchen staff to fulfill customer orders accurately.
Handled cash transactions accurately and processed payments using point-of-sale system.
Operated POS terminals to input orders, split bills, and calculate totals.
Responded efficiently to guest inquiries and complaints in a professional manner.
Shift Leader
Hungry Howies Pizza & Subs
Saint Clair Shores
03.2017 - 07.2020
Supervised daily operations of kitchen and front-of-house staff.
Trained new employees on company policies and food safety standards.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Managed inventory levels to ensure product availability and freshness.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Balanced the drawers and did paperwork to close day during my shifts.
Confirmed accuracy of daily sales reports before submitting them to management for review.