Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katrina Leggieri

Saint Clair Shores

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Server

Butter Run Saloon
Saint Clair Shores
05.2021 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed multiple tables while ensuring timely food and drink delivery.
  • Collaborated with kitchen staff to fulfill customer orders accurately.
  • Handled cash transactions accurately and processed payments using point-of-sale system.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Shift Leader

Hungry Howies Pizza & Subs
Saint Clair Shores
03.2017 - 07.2020
  • Supervised daily operations of kitchen and front-of-house staff.
  • Trained new employees on company policies and food safety standards.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Managed inventory levels to ensure product availability and freshness.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Balanced the drawers and did paperwork to close day during my shifts.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Cashier and did pay outs for drivers.

Education

Associates - General Studies

Macomb Community College
Warren, MI
09.2018 - 06.2026

Skills

  • Customer service
  • Customer service excellence
  • Effective communication
  • Cash handling
  • Check payment processing
  • Inventory management
  • Shift management
  • Cleanliness standards
  • Employee training
  • Time management
  • Problem resolution
  • Team collaboration
  • Strong work ethic
  • Professional appearance

References

References available upon request.

Timeline

Server

Butter Run Saloon
05.2021 - Current

Associates - General Studies

Macomb Community College
09.2018 - 06.2026

Shift Leader

Hungry Howies Pizza & Subs
03.2017 - 07.2020
Katrina Leggieri