Katrina McDaniel
Dynamic New Patient Coordinator, adept at enhancing patient flow and optimizing scheduling processes. Demonstrated expertise in HIPAA compliance and exceptional organizational skills, resulting in improved patient education and streamlined communication. Committed to delivering outstanding customer service and fostering strong relationships, ensuring a seamless patient experience.
Work History
New Patient Coordinator
8 Years 7 Months- Coordinated patient scheduling to optimize office workflow and minimize wait times.
- Managed new patient intake processes, ensuring accurate data entry and documentation compliance.
- Educated patients on treatment options and financial responsibilities, enhancing understanding of services offered.
- Collaborated with clinical staff to streamline communication between departments for improved patient care.
Orthodontic Assistant and Front Desk
17 Years 8 Months- Assisted in patient care by preparing and maintaining treatment areas and equipment.
- Educated patients on orthodontic procedures and post-treatment care for improved compliance.
- Collaborated with the orthodontist to develop personalized treatment plans for patients.
- Performed routine diagnostic tasks, including taking radiographs and impressions, ensuring accuracy.
Education
- Dental Hygiene License
Dental Assisting Certificate - Faulkner State CC
Skills
Additional Information
•continuing education completed yearly to keep Dental Hygiene license current
•Past experience in Orthodontic offices in assisting chair side, study model fabrication, taking dental impressions and essix style retainer fabrication.
•Past history in receptionist work with greeting patients, scheduling patients, running payments, adding insurance information and completing general office task.