Katrina Richards
Lincoln,NE
Summary
Dedicated employee with strong customer service skills, ensuring efficient transactions and enhancing the shopping experience for customers. I have proven ability to resolve issues promptly, contributing to customer satisfaction and loyalty, while also working with colleagues.
Overview
5
5
years of professional experience
Work History
Cashier
Walmart
Lincoln, NE
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale (POS) system.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Handled cash, credit, and gift card transactions accurately to ensure financial integrity.
Cashier
Movie Theatre
Mitchell, NE
01.2022 - 12.2023
- Collaborated with team members to manage inventory levels on sales floor effectively.
- Implemented promotional displays, contributing to increased product visibility and sales potential.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Participated in training sessions, enhancing knowledge of products and store policies for improved service delivery.
Physical Therapist Assistant
Monument Physical Therapy
Gering, NE
09.2021 - 04.2022
- Assisted physical therapists in implementing individualized treatment plans for diverse patient populations.
- Monitored patient progress and adapted therapy techniques to enhance recovery outcomes.
- Educated patients on home exercise programs to promote independence and improve overall health.
- Collaborated with healthcare team to ensure coordinated care and effective communication among providers.
Education
High School Diploma -
Scottsbluff Senior High School
Scottsbluff, NESkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Problem solving
- Computer Skills
- Communication/Personable
- Coachable
- Team Player
Timeline
Cashier
Walmart
08.2025 - Current
Cashier
Movie Theatre
01.2022 - 12.2023
Physical Therapist Assistant
Monument Physical Therapy
09.2021 - 04.2022
High School Diploma -
Scottsbluff Senior High School