Summary
Overview
Work History
Education
Skills
Accomplishments
references
Gap in Resume
Timeline
Generic

Katrina Rivera

Las Vegas,NM

Summary

I am a self starter who coordinates my own schedule and appointments.

Detail oriented and fast learning worker of 10+ years. Works well with a team and following instructions. Above average time management skills.

Overview

15
15
years of professional experience

Work History

Delivery Driver

DoorDash
04.2021 - Current
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Upheld high standards of professionalism while representing company during interactions with customers, vendors, and other stakeholders.
  • Delivered packages directly to customers doorstep and business.
  • Prioritize customer needs and maintaining good customer ratings.

Housekeeper

Vicki Stiles
08.2020 - 11.2023
  • Maintained safe and hygienic home by implementing thorough cleaning routines.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

CNA/ Janitorial staff

New Mexico Behavioral Health institute
01.2015 - 05.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Pizza Delivery Driver

Pizza Hut
10.2013 - 03.2014
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of local area.
  • Maintained clean driving record, ensuring safe and responsible transportation of food items.
  • Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.

Food Service Worker

Summit
08.2012 - 05.2013
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Cashier/Subway Sandwich Artist

Giant/ Subway Co.
12.2008 - 01.2012
  • Successfully stocked and organize products to fit needs of establishment
  • Trained several different employees on how to properly execute their jobs
  • Trained in customer service to offer best service possible to any and all customers
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Some College (No Degree) - Business Administration

Luna Community College
Las Vegas, NM

High School Diploma -

Las Vegas Christian Academy
Las Vegas, NM
05.2008

Skills

  • Customer service Client care Data Entry and Training
  • Patient Care
  • Cleaning and Organizing Abilities
  • Attention to Detail
  • Analytical Thinking
  • Self-Motivation
  • Critical Thinking
  • Desktop Technical Support

Accomplishments

    Graduated HS one year early.

references

  • Vicki Stiles : Supervisor (505) 425-9062
  • Esperanza Saiz : Peer/Co-worker (505) 985-4214
  • Alfonso : Trainer/Supervisor NMBHI (505) 454-2100
  • Sydney Garcia : Peer/Co-worker (505) 270-2501

Gap in Resume

Please contact me directly for an explanation of gap in my resume. Thank you.

Timeline

Delivery Driver

DoorDash
04.2021 - Current

Housekeeper

Vicki Stiles
08.2020 - 11.2023

CNA/ Janitorial staff

New Mexico Behavioral Health institute
01.2015 - 05.2016

Pizza Delivery Driver

Pizza Hut
10.2013 - 03.2014

Food Service Worker

Summit
08.2012 - 05.2013

Cashier/Subway Sandwich Artist

Giant/ Subway Co.
12.2008 - 01.2012

Some College (No Degree) - Business Administration

Luna Community College

High School Diploma -

Las Vegas Christian Academy

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Katrina Rivera