Summary
Overview
Work History
Skills
Timeline
Generic

Katrina Ryan

ORLANDO

Summary

Dynamic Meeting and Convention Staff Supervisor at Tried and True Event Staffing, recognized for enhancing guest satisfaction through exceptional customer service and effective conflict resolution. Proven expertise in event coordination and team collaboration, fostering positive relationships and ensuring seamless operations in fast-paced environments. Adaptable and self-motivated, consistently delivering outstanding results.

Overview

11
11
years of professional experience

Work History

Meeting and Convention Staff Supervisor

Tried and True Event Staffing
03.2014 - Current
  • Collaborated with event staff to ensure smooth operations, improving overall guest satisfaction.
  • Enhanced attendee experience by providing exceptional customer service and addressing inquiries promptly.
  • Served as a liaison between guests and management, addressing concerns effectively while preserving positive relationships with stakeholders.
  • Delivered excellent communication between staff members, resolving potential conflicts quickly and professionally.

Expedia Local Expert

Expedia Group
02.2017 - 02.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Skills

  • Event coordination
  • Customer service
  • Conflict resolution
  • Team collaboration

Timeline

Expedia Local Expert

Expedia Group
02.2017 - 02.2020

Meeting and Convention Staff Supervisor

Tried and True Event Staffing
03.2014 - Current
Katrina Ryan