Katrina Stokes

• Greeted customers entering store and responded promptly to customer needs.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Handled a variable work schedule and stepped in for additional shifts when needed.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Oversaw daily store opening and closing processes.

Assist customers

• Greeted customers entering store and responded promptly to customer needs.

Provided comprehensive support to customers.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
• Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
• Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
• Streamlined opening and closing procedures as integral member of store staff.
• Increased store sales by creating visually appealing merchandise displays and product placements.
• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Managed order intake while ensuring seamless coordination with kitchen staff.

Assist customers