Katrina Sullivan
Wabasso,MN
Summary
I am a very positive, hardworking, and reliable individual with excellent customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am very effective in working unsupervised and quick to master new skills.
Overview
17
17
years of professional experience
Work History
General Manager
People First Foods
New London, MN
05.2016 - 03.2023
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Manager
People First Foods
New London, MN
08.2006 - 05.2016
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Education
Some College (No Degree) - Law Enforcement
Hibbing Community College
Hibbing, MNSome College (No Degree) - Law Enforcement
North Hennepin Community College
Minneapolis, MNSkills
- Supervision and Training
- Decision Making
- Recruitment and Hiring
- Management Team Building
- Employee Motivation
- Customer Service Management
- Staff Development
Timeline
General Manager
People First Foods
05.2016 - 03.2023
Assistant Manager
People First Foods
08.2006 - 05.2016
Some College (No Degree) - Law Enforcement
Hibbing Community College
Some College (No Degree) - Law Enforcement
North Hennepin Community College