Katryna Gallop
Carlsbad,CA
Summary
Dynamic professional with a proven track record in management and communication, excelling in roles from Account Manager at Apex Systems to Wine Director. Expert in client relations and sales development, achieving significant account growth. Skilled in leading teams and enhancing customer experiences, leveraging skills in business development and schedule management for optimal results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Manager
Apex Systems
01.2023 - Current
- Built genuine relationships with our clients to deliver qualified hiring solutions to top companies across the country
- Excellent communication and organizational skills
- Cold-calling experience
- Ability to build strong relationships
- Results- and process-oriented professionals
- Ability to network and establish professional relationships through lunch meetings and on-site visits
- Ability to manage multiple tasks and deliverables at once
Designer
SD Staging
01.2017 - Current
- Consulting with clients, developers, and agents to develop staging plans
- Cold-calling to gain new clients
- Designing on-trend staging environments for a broad range of home styles
- Presenting detailed descriptions of staging ideas to clients and team
- Communicating professionally with clients, developers, and agents
- Purchasing inventory
- Managing teams of movers, contractors, and co-workers on staging and de-staging jobs
- Executing staging plans from start to finish in a timely fashion
Customer Service
La Costa Wine Company
01.2019 - 01.2023
- Matching patrons with ideal wine and food pairings
- Curating the weekly wine flights from a large array of varietals
- Supervising the retail wine, cheese, and other food preparations
- Utilizing Clover Point of Sale
- Selling and managing wine club membership
Wine Director, Service Representative
San Elijo Vine & Tap
01.2017 - 01.2020
- Boosting sales by implementing knowledge of wine stock and menu to recommend pairings
- Ensuring customer satisfaction through communication and providing solutions to complaints
- Coordinating Wine Tastings, Club Events, and Menu selections
- Working with POS system to place orders, manage bills and handle customer needs
- Training incoming staff regarding restaurant's practices, culture, and procedures
HOME MANAGER
01.2011 - 01.2017
- Schedule management and care for two children
- Establish budgets for utilities, food, necessities, and leisure activities
Administrative Assistant
Hillcrest Periodontics
01.2008 - 01.2010
Administrative Assistant
UCSD Shiley Eye Center
01.2007 - 01.2008
Loan Officer
Community One Financial
02.2005 - 08.2005
Preschool Educator
Bright Horizons Preschool
01.2011
Preschool Educator
Solana Beach Presbyterian Preschool
01.2010
Education
Associate of Arts - Early Childhood Education
American River College
Sacramento, CA06-2007
Skills
- Management
- Communication
- Sales
- Converting leads
- Vendor Relations
- Lead prospecting
- Business Development
- Schedule Management
- Preparing contracts
- Account development
- Sales Analysis
- Sales Development
- Customer Service
- Client meetings
Certification
- WSET, 05/2021
- LEAD, 07/2022
References
- Andy Sunter, Director of Talent Acquisition, TGG Accounting, (760) 420-3782
- Nicole Miller, Owner/ Recruiter, Reculture Consulting and Recruitment, (808) 634-9622
- Josie Leisz, Owner, SD Staging, (858) 405-0233
- Michelle Velchek, Owner, La Costa Wine, (760) 431-8455
Timeline
Account Manager
Apex Systems
01.2023 - Current
Customer Service
La Costa Wine Company
01.2019 - 01.2023
Designer
SD Staging
01.2017 - Current
Wine Director, Service Representative
San Elijo Vine & Tap
01.2017 - 01.2020
HOME MANAGER
01.2011 - 01.2017
Preschool Educator
Bright Horizons Preschool
01.2011
Preschool Educator
Solana Beach Presbyterian Preschool
01.2010
Administrative Assistant
Hillcrest Periodontics
01.2008 - 01.2010
Administrative Assistant
UCSD Shiley Eye Center
01.2007 - 01.2008
Loan Officer
Community One Financial
02.2005 - 08.2005
- WSET, 05/2021
- LEAD, 07/2022
Associate of Arts - Early Childhood Education
American River College
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