Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Katterine Vivanco

Glendale,CA

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Mcdonalds, PDI FOODS
Glendale, CA
04.2014 - 04.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.

Education

High School Diploma -

Rancho Cucamonga High School
Rancho Cucamonga, CA
06-2001

Skills

  • Competitor Monitoring
  • Budget Administration
  • Partnership Building
  • Operations Management
  • Store operations oversight
  • Risk Management
  • Report Generation
  • Payroll Management

Languages

Spanish
Full Professional
English
Professional

Certification

  • General Manager Business Leadership Capstone (Bachelor of Hamburgerology)

References

References available upon request.

Timeline

Store Manager

Mcdonalds, PDI FOODS
04.2014 - 04.2023

High School Diploma -

Rancho Cucamonga High School

Similar Profiles

CREATE PROFILE
Katterine Vivanco