Kattie Mccloud
Ashville,AL
Summary
Dynamic sales associate with a proven track record at Crown Wireless, excelling in customer service and relationship building. Skilled in cash handling and POS operation, I consistently achieved sales targets while fostering positive customer experiences. Adept at teamwork and problem-solving, I thrive in fast-paced environments, ensuring operational excellence and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Crown Wireless
Leeds, AL
05.2026 - 06.2026
- Assisted customers with product selection and provided tailored recommendations based on needs.
- Operated point-of-sale systems efficiently to process transactions and manage inventory.
- Maintained product displays and ensured store cleanliness to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Handled customer inquiries and resolved issues, fostering positive relationships and repeat business.
- Trained new associates on company policies, product knowledge, and customer service best practices.
- Monitored stock levels and assisted in restocking merchandise to ensure availability for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Production Worker
J&M Exotic Foods
Moody, AL
04.2024 - 01.2026
- Operated production machinery to assemble food products efficiently.
- Monitored quality control processes to maintain product standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Assisted in packaging operations, ensuring proper labeling and presentation.
- Trained new employees on safety protocols and production techniques.
- Identified areas for process improvement, enhancing overall productivity.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Maintained clean and safe work environment, adhering to health and safety protocols.
Fast Food Worker
McDonald's Restaurant
Springville, AL
08.2023 - 01.2024
- Operated kitchen equipment to prepare food items efficiently and safely.
- Delivered exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining areas in compliance with health standards.
- Assisted team members during peak hours to ensure smooth operations and timely service.
- Processed cash transactions accurately using point-of-sale systems while balancing registers at shift end.
- Participated in training new staff on operational protocols and customer service best practices.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Fast Food Cashier
Jacks
Odenville, AL
05.2022 - 07.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted customers with menu selections and answered inquiries about food items.
- Handled cash, credit, and debit transactions accurately to minimize discrepancies.
Education
High School Diploma -
Virtual Preparatory Academy
Moody, ALSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash register operation
- Cash handling accuracy
- Sales strategies
- POS system operation
- Meeting deadlines
- Payment processing
- Inventory tracking
- Sales development
Timeline
Sales Associate
Crown Wireless
05.2026 - 06.2026
Production Worker
J&M Exotic Foods
04.2024 - 01.2026
Fast Food Worker
McDonald's Restaurant
08.2023 - 01.2024
Fast Food Cashier
Jacks
05.2022 - 07.2023
High School Diploma -
Virtual Preparatory Academy