Summary
Overview
Work History
Education
Skills
Websites
Leadership Activities And Memberships
Languages
Timeline
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Katy Henderson

Toledo,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Enterprise Rent-A-Car
06.2022 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Train, encourage and lead a team of 10 employee's, over 6 months, I oversaw 2 successful employees.
  • Maintain a fleet of 650+ vehicles through fleet management system while managing accounts, underwriting, collecting AR's, assessing risk, etc.
  • Provide effective marketing techniques to gain partnerships with local dealerships, body shops, and insurance agents, and oversee execution of employee marketing.

Sales Representative Intern

Vivint Home Security
05.2021 - 08.2021
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Developed strong rapport with customers and created positive impression of business.

Education

BBA - Business

Ohio University, College of Business
Athens, Ohio
05.2022

Skills

  • Customer Relations
  • Staff Training and Development
  • Team motivation
  • Problem Resolution
  • Sales Growth

Leadership Activities And Memberships

  • The Ralph and Luci Schey Sales Center, Athens, Ohio, 02/2019, Present, Member, Participate in career-based leadership programs, improving communication, presentation, and clerical skills, while also working on being successful in sales, Collaborate closely with other members at sales conferences and attended weekly workshops to broaden business knowledge
  • Sigma Kappa Sorority, Athens, Ohio, 09/2019, Present, Executive Event Planner, Rho Gamma, Coordinate with representatives of other Greek organizations on campus to plan functions consisting of several hundred attendees, Develop itineraries, work with venue management, fill out paperwork and create risk management contingency plans, Handle all event finances, create and manage budgets and carry out payment methods
  • Toledo Volleyball Club, Toledo, Ohio, 08/2014, 11/2017, Captain, Motivated and lead my peers, Voted captain by my peers of my positive attitude and motivation that lead the team to victories, Helped team make it to regional finals by persuading teammates to work hard and have confidence

Languages

English
Full Professional

Timeline

Assistant Manager

Enterprise Rent-A-Car
06.2022 - Current

Sales Representative Intern

Vivint Home Security
05.2021 - 08.2021

BBA - Business

Ohio University, College of Business
Katy Henderson