Katy Stulce
Oklahoma City,OK
Summary
Proven leader with a track record of enhancing operational efficiency and employee retention at Harvey Bakery and Kitchen. Excelled in hiring decisions and fostering customer loyalty through exceptional hospitality. Coordinated impactful programs at Heritage Baptist Church, demonstrating reliable responsibility and strategic planning skills.
Overview
11
11
years of professional experience
Work History
Restaurant Director
Harvey Bakery and Kitchen
10.2021 - Current
- Developed comprehensive employee training programs, resulting in a knowledgeable and skilled workforce.
- Introduced effective staff scheduling practices that balanced coverage needs with employee availability while minimizing labor costs.
- Fostered an atmosphere of continuous improvement by soliciting staff feedback and implementing necessary changes to enhance overall restaurant performance.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Dedicated to delivering exceptional hospitality and fostering meaningful guest and team engagement.
Missions & Student Coordinator
Heritage Baptist Church
08.2013 - 09.2021
- Coordinated bi-weekly small groups
- Coordinated and executed comprehensive student travel itineraries, insuring logistics for participants
- Provided support and care for local and international missionaries
- Served as a liaison between missionary and team, ensuring clear commination and effective collaboration
- Efficiently managed front office operations, including handling phone calls and overseeing visitor access, ensuring a welcoming and professional environment for all guest and staff.
- oversees new members
Education
Bachelor of Science - Family Life Education
The University of Central Oklahoma
Edmond, OK12.2011
Skills
- Hiring Decisions
- Operational Efficiency
- Customer loyalty
- Reliable and Responsible
- Hospitality / Guest engagement
- Employee Retention
Timeline
Restaurant Director
Harvey Bakery and Kitchen
10.2021 - Current
Missions & Student Coordinator
Heritage Baptist Church
08.2013 - 09.2021
Bachelor of Science - Family Life Education
The University of Central Oklahoma
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