Kaussi Malmstrom
Sandy
Summary
Energetic, hardworking, top-accomplished sales professional with a proven track record of exceeding company goals in sales, business development, and market penetration while building the largest revenue-producing territory domestically.
Overview
28
28
years of professional experience
Work History
Account Executive
Loreal/ SkinCeuticals
Salt Lake City
06.2024 - Current
- Managed client accounts to enhance product visibility and placement effectiveness.
- Developed strong relationships with healthcare professionals and key stakeholders.
- Conducted product training sessions for staff and clients on skincare lines.
- Maintained accurate sales activity records using CRM software systems.
- Documented client interactions and account activities for detailed reporting.
- Cultivated decision-maker relationships through regular visits and follow-up calls.
Executive Business Development Manager & Educator
IMAGE International Skincare
Salt Lake City
03.2013 - 06.2024
- Cultivated lasting client relationships through effective issue resolution and communication skills.
- Educated licensed professionals and businesses on treatment protocols with confidence.
- Contacted 10 to 15 potential clients weekly to establish business relationships.
- Leveraged strong understanding of products and services to maintain competitive edge.
- Assessed individual strengths of account employees to initiate targeted education.
- Tracked industry trends and proposed enhancements to refine product offerings.
- Increased brand awareness through daily training and demonstrations for clients.
- Executed strategies for account growth, achieving year-over-year product penetration.
Front Office Manager/ Medical Assistant
Richard H. Odell, M.D.
10.1997 - 01.2011
- Registered and verified patient records prior to triage, ensuring accuracy and currency.
- Prepared for medical procedures and assisted physicians during surgeries.
- Managed office bookkeeping, including insurance billing and patient payments.
- Developed and implemented office policies to enhance operational efficiency.
- Ensured compliance with healthcare regulations, medical laws, and ethical standards.
- Supervised a team of six office staff, including receptionists and billing personnel.
- Created and managed electronic patient records alongside administrative functions related to billing.
- Addressed and resolved all patient and team member issues professionally.
Education
Licensed Master Esthetician - Advanced Skincare
Skinworks School of Advanced Skincare
South Salt Lake, UT01.2013
High School Diploma -
Hillcrest High School
Midvale, UT06.1997
Skills
- Customer relationship management
- Effective communication
- Training and development
- Sales presentations
- Salesforce proficiency
- Business development strategies
- Lead conversion
- Microsoft applications
- Account management
- Partnership development
- Device support expertise
Accomplishments
- Received Development Manager of The Year in 2017, 2019 and 2020
- Achieved 100% to Goal in 2014 - 2021
- Achieved Million Dollar Club in 2017 - 2022
- Achieved Highest Percentage to Goal in 2018 - 123%
Timeline
Account Executive
Loreal/ SkinCeuticals
06.2024 - Current
Executive Business Development Manager & Educator
IMAGE International Skincare
03.2013 - 06.2024
Front Office Manager/ Medical Assistant
Richard H. Odell, M.D.
10.1997 - 01.2011
Licensed Master Esthetician - Advanced Skincare
Skinworks School of Advanced Skincare
High School Diploma -
Hillcrest High School