Santokh Lal
Las Vegas,NV
Summary
Proven leader with a track record of enhancing customer satisfaction and team development at Balaji Garments. Skilled in multitasking and complex problem-solving, adept at delivering high-quality service and products. Demonstrates exceptional attention to detail and adaptability, excelling in both individual and collaborative environments.
Overview
27
27
years of professional experience
Work History
Manager
Balaji Garments
2014.01 - 2024.07
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Woodworker
Self Employed
2012.01 - 2013.12
- Completed general finish work and sanding.
- Measured and cut materials in adherence to schematic drawings.
- Contributed to customer satisfaction by delivering high-quality, handcrafted products tailored to their needs.
- Demonstrated in-depth knowledge of sanders, saws and routers.
- Consistently met deadlines while maintaining high standards of quality control for all finished products.
- Assisted clients with project planning, providing expert advice on wood selection, finishes, and design elements.
Leather Tanner
Cami Bella
1998.01 - 2012.12
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Senior Secondary High School
Punjab, India 1990
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Customer Service
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Excellent Communication
- Team Development
Languages
Italian
Limited Working
Hindi
Limited Working
Punjabi
Native or Bilingual
Timeline
Manager
Balaji Garments
2014.01 - 2024.07
Woodworker
Self Employed
2012.01 - 2013.12
Leather Tanner
Cami Bella
1998.01 - 2012.12
High School Diploma -
Senior Secondary High School
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