Kay Dobson
Portsmouth,Virginia
Summary
Results-driven Deputy Clerk at the Supreme Court of Virginia, adept at enhancing workflow efficiency and reducing case backlog. Skilled in document management and customer satisfaction, I maintained confidentiality while processing legal documents and financial transactions, contributing to a streamlined court operation and improved collaboration among stakeholders.
Overview
13
13
years of professional experience
Work History
Deputy Clerk
Supreme Court Of Virginia/ Portsmouth General District Court
Portsmouth, VA
11.2007 - 02.2021
- Processed court documents and filings, ensuring compliance with legal procedures.
- Assisted attorneys and judges with case management, enhancing workflow efficiency.
- Maintained accurate records in court management system, facilitating timely access to information.
- Coordinated communication between court personnel and external stakeholders, improving collaboration.
- Conducted legal research to support case preparation and decision-making processes.
- Prepared detailed summaries of court proceedings, contributing to case documentation accuracy.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
- Prepared detailed reports for internal use or submission to regulatory agencies as required by law or requested by supervisors.
- Supported judicial staff with research tasks, enabling them to make informed decisions during proceedings.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Education
High School Diploma -
Manor High School
Portsmouth, VA06.1973
Skills
- Filing systems
- Document preparation
- Policy enforcement
- Legal terminology
- Calendar management
- Report generation
- Cash handling
- Telephone etiquette
- Administrative tasks
- Customer satisfaction
- Mail handling
- Mail processing
- Document management
- Schedule and calendar management
- Basic accounting
- File maintenance
- Scanning and copying
- Records retrieval
- Confidentiality
Timeline
Deputy Clerk
Supreme Court Of Virginia/ Portsmouth General District Court
11.2007 - 02.2021
High School Diploma -
Manor High School