Kay Haynes
Thomson,GA
Overview
13
13
years of professional experience
Work History
Cashier
Burger King
Thomson, GA
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Home Health Aide
Always HomeCare
Thomson, GA
04.2018 - 01.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Trained new staff members on best practices for home health care.
Cashier
Walmart
Thomson, GA
12.2010 - 12.2016
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Thomson High School
Thomson, GASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Money Handling
- Cash Register Operation
- Order Taking
- Honest and Dependable
- Reliability and punctuality
Timeline
Cashier
Burger King
06.2023 - Current
Home Health Aide
Always HomeCare
04.2018 - 01.2024
Cashier
Walmart
12.2010 - 12.2016
Thomson High School