Kay Kenworthy

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• My Team and I were the only store that made all of our goals as well as myself taking our figures over and above Globally and won a trip to Hawaii.

Increased store volume from $750K to $2 million within 8 month period. Expanded customer base and personally sold $650$ personally. Went to N.Y. and Miami for Shoe Shows.