Kay Kyaw
Anaheim
Summary
Senior Pharmacy Technician with extensive experience in retail pharmacy environments. Expertise in pharmacology, pharmaceutical calculations, and drug inventory management. Proven ability to enhance customer service, foster team collaboration, and streamline operations in high-volume settings. Successfully trained junior staff, optimized workflow processes, and supported patient care initiatives. Results-driven Senior Pharmacy Technician known for high productivity and efficient task completion. Specialize in prescription processing, inventory management, and regulatory compliance. Excel in teamwork, communication, and adaptability, ensuring smooth pharmacy operations and positive patient interactions. Detail-oriented Senior Pharmacy Technician skilled in quality assurance and effective communication. Extensive experience in training new technicians and implementing best practices, contributing to improved pharmacy operations and patient care.
Overview
22
22
years of professional experience
Work History
Senior Pharmacy Technician
Walgreens Retail Pharmacy
Westminster, California
07.2003 - Current
- Delivered exceptional customer service, addressing inquiries about medications and billing issues.
- Oversaw pharmacy inventory management, ensuring accurate stock levels and organization.
- Processed prescriptions using electronic health record systems, verifying accuracy prior to dispensing.
- Trained new technicians on pharmacy operations and quality assurance practices.
- Collaborated with healthcare teams to enhance patient safety and workflow efficiency.
- Maintained clean, compliant work areas, adhering to all safety protocols.
- Executed timely drug orders and verified incoming inventories for discrepancies.
- Organized pharmacy workflow by delegating tasks effectively among staff members.
Education
High School Diploma -
B.E.H.S 2 Latha
Yangon, Myanmar04-2000
Some College (No Degree) - College And Career Advantage(Pharmacy Technician)
North Orange County ROP
Anaheim, CASkills
- Prescription processing and verification
- Inventory management and control
- Customer service and support
- Quality assurance and patient safety
- Workflow optimization and efficiency
- Effective communication skills
- Attention to detail and accuracy
- Problem solving and troubleshooting
- Task delegation and team collaboration
- Time management and prioritization
- Pharmacy operations and compliance
- Medication dispensing and labeling
- Proper medication storage practices
- Prescription interpretation and fulfillment
- Pharmacy law and ethics compliance
- FDA and HIPAA regulations adherence
- Insurance verification and processing
- Drug classification expertise
- Dosage formulation knowledge
- Equipment troubleshooting skills
- Receiving supplies and inventory restocking
- Patient confidentiality maintenance
- Advanced mathematical skills for pharmacy tasks
- Point of sale systems proficiency
Languages
English
Professional
Burmese
Professional
References
References available upon request.
Timeline
Senior Pharmacy Technician
Walgreens Retail Pharmacy
07.2003 - Current
High School Diploma -
B.E.H.S 2 Latha
Some College (No Degree) - College And Career Advantage(Pharmacy Technician)
North Orange County ROP