Summary
Overview
Work History
Education
Skills
Timeline
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Kaya Francis

Los Angeles,CA

Summary

Born and raised in Culver City and went to Santa Monica High School. Currently studying to be an esthetician which has always been one of my top dream careers. I am a ceramicist and in my free time, I sell my mugs, candles, and little trinkets online.

Overview

4
4
years of professional experience

Work History

Key Holder

THE GREAT.
08.2023 - Current
  • Opening and closing store
  • Completes daily end-of-the-day recaps.
  • Analyzes sales data to reach goal.
  • Outreach to clients and maintaining relationships.
  • Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
  • Worked with Shopify to complete phone orders + in-person sales.
  • Implemented loss prevention strategies to minimize store shrinkage.
  • Prepared and submitted reports to keep management informed of sales activities and progress.

Assistant Manager / Key Holder

Brandy Melville
06.2022 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Completed bank runs, Cash handling, deposits + records, and discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.

Retail Sales Associate

Brandy Melville
08.2019 - 03.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases and locate items.

Education

Certificate - Esthetics

Santa Monica College
Santa Monica, CA

GED -

Santa Monica High School
Santa Monica, CA
06.2021

Skills

  • Customer service
  • Problem-Solving
  • Experienced with Shopify, BMOS, Excel, and Google Docs
  • Employee training
  • Teamwork
  • Time management
  • Cliental relations

Timeline

Key Holder

THE GREAT.
08.2023 - Current

Assistant Manager / Key Holder

Brandy Melville
06.2022 - 06.2023

Retail Sales Associate

Brandy Melville
08.2019 - 03.2020

Certificate - Esthetics

Santa Monica College

GED -

Santa Monica High School

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Kaya Francis