Kaya Jackson-Singleton
Summary
Proven professional with extensive experience in educational and healthcare settings, notably at Yale New Haven Hospital Saint Raphael Campus. Excelled in classroom management and patient care, demonstrating adaptability and a strong ability to build relationships. Achieved high levels of patient satisfaction and student engagement through positive reinforcement and effective behavior management. Dedicated and passionate employee with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Ess
08.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
CNA
The Nurse Network
12.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Direct Support Professional
Turnbridge
11.2023 - 01.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Clinical Technician
Yale New Haven Hospital Saint Raphael Campus
06.2023 - 01.2024
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
- Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
- Improved patient satisfaction with compassionate bedside manner and clear communication skills.
- Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
- Worked with physicians and nurses in patience care excellence.
CNA
Countryside Manor
05.2022 - 06.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Server
Buffalo Wild Wings
07.2020 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Bristol Central High School
Bristol, CT06-2018
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Positive Reinforcement
- Behavior Management
- Special Education
- Patient Care
- Compassion and Empathy
- Basic Life Support
- Dressing assistance
- Dementia and Alzheimer's knowledge
- Specimen labeling
- EKG experience
- bladder scan experience
- blood sugar taking experience
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Substitute Teacher
Ess
08.2024 - Current
CNA
The Nurse Network
12.2023 - Current
Direct Support Professional
Turnbridge
11.2023 - 01.2024
Clinical Technician
Yale New Haven Hospital Saint Raphael Campus
06.2023 - 01.2024
CNA
Countryside Manor
05.2022 - 06.2023
Server
Buffalo Wild Wings
07.2020 - 02.2021
High School Diploma -
Bristol Central High School
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