Kaya Miller
Pittsburgh,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Promoted customer loyalty and drive sales by managing efficient, service-oriented cashier teams. Experienced trainer, mentor and problem-solver with good multitasking and conflict mediation skills. Always ready to take on operational or customer challenges.
Overview
5
5
years of professional experience
Work History
Lead Cashier
Ulta Beauty
Pittsburgh, PA
05.2025 - Current
- Managed cash register operations and ensured accurate transaction processing.
- Trained new cashiers on register procedures and customer service standards.
- Processed returns and exchanges according to company policies.
- Maintained a clean and organized checkout area for efficient operations.
- Addressed customer complaints promptly while remaining professional in challenging situations.
Crew Team Member
Tropical Smoothie Café
Pittsburgh, Pennsylvania
09.2024 - 07.2025
- Assisted customers with orders and provided exceptional service during peak hours.
- Operated kitchen equipment, preparing food items according to established guidelines.
- Followed food safety protocols to maintain quality and hygiene standards consistently.
- Handled cash transactions accurately while ensuring a smooth checkout process.
Beauty Advisor
Ulta Beauty
Reno, Nevada
10.2022 - 08.2024
- As a Beauty Advisor, I would assist customers in finding products and making sure that they receive the best service while in our store.
- My interactions with customers were mainly at the registers, as I would ask them about their day and tell them about the great deals we have to offer.
- When off the registers, my other tasks involved restocking, cleaning, and making sure every customer is taken care of.
- Provided personalized beauty consultations to enhance customer satisfaction.
Front-End Clerk
SafeWay
Reno, Nevada
01.2021 - 09.2021
- I had worked as a front-end clerk, which assisted customers through the checkout line by bagging their groceries.
- Part of my daily tasks also consisted of retrieving shopping carts, cleaning the store, and answering any questions that customers may have had.
- Assisted customers with inquiries and product selection in a busy retail environment.
- Collaborated with team members to provide excellent customer service during peak hours.
Education
Bachelor of Science - Criminology And Psychlogy
Chatham University
Pittsburgh, PA12-2026
High School Diploma -
Damonte Ranch High School
Reno, NV06-2023
Skills
- Customer service
- Problem solving
- Organized
- Time management
- Attention to detail
- Training and coaching
- Clear communication
- Team building
- Cash register maintenance
- Manager support
Volunteer Experience
- Worked 3 Steelers games with my lacrosse team to raise money for our program., 30
- Volunteered at a marathon that supported survivors of cancer as well as people who had been recently diagnosed.
- Pittsburgh Foodbank; picked up groceries from grocery stores and delivered them to food banks or families in need.
Timeline
Lead Cashier
Ulta Beauty
05.2025 - Current
Crew Team Member
Tropical Smoothie Café
09.2024 - 07.2025
Beauty Advisor
Ulta Beauty
10.2022 - 08.2024
Front-End Clerk
SafeWay
01.2021 - 09.2021
Bachelor of Science - Criminology And Psychlogy
Chatham University
High School Diploma -
Damonte Ranch High School
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