Kaya Young
Tempe,AZ
Summary
Highly motivated and committed Certified Clinical Medical Assistant on the road to becoming a Physician Assistant. Taught through past work history on team-work and customer service expertise in fast-paced environments. Prioritizes workloads and efficiently multitasks with little to no supervision. A skilled and diligent individual looking to bring medical background knowledge to a professional and healing environment.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Varsity Tavern
05.2021 - Current
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista Shift Lead
Grand Canyon Beverage Company
01.2019 - 09.2021
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Education
Certified Clinical Medical Assistant
Advanced EClinical CCMA Course, NHA
08.2023
Bachelor of Science - Biology With Emphasis in Pre-Physician Assistant
Grand Canyon University
Phoenix, AZ04.2022
Skills
Medical Terminology
Customer Service
Problem-Solving
Communication
Organization
Prioritization
Multi-task Oriented
Fast Learner
Timeline
Bartender/Server
Varsity Tavern
05.2021 - Current
Barista Shift Lead
Grand Canyon Beverage Company
01.2019 - 09.2021
Certified Clinical Medical Assistant
Advanced EClinical CCMA Course, NHA
Bachelor of Science - Biology With Emphasis in Pre-Physician Assistant
Grand Canyon University
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