Kayce Sustello
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Nick's Pub & Grille
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Olive Garden Restaurant
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Senior Recreations Leader/ Recreations Leader
Chemung County Youth Bureau
06.2021 - 08.2023
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Developed age-appropriate activities and crafts to engage children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Education
Bachelor of Arts - Psychology in Mental Health
Southern New Hampshire University
Hooksett, NH05.2026
Associate of Science - Human Services
Corning Community College
Corning, NY12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Customer Engagement
- Memory retention
Timeline
Server
Nick's Pub & Grille
08.2022 - Current
Server
Olive Garden Restaurant
08.2021 - Current
Senior Recreations Leader/ Recreations Leader
Chemung County Youth Bureau
06.2021 - 08.2023
Bachelor of Arts - Psychology in Mental Health
Southern New Hampshire University
Associate of Science - Human Services
Corning Community College
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