KayCee Grimm
Winlock,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Front Office and Insurance Coordinator
Chehalis Physical Therapy
10.2024 - Current
- Filed and tracked insurance claims and communicated claims status to patients.
- Responsible for check in, verification of insurance, completion of intake forms, and scheduling for 100+ patients daily.
- Verified insurance and communicated coverage to staff and patients.
- Obtained prior authorization and precertification for outpatient procedures.
- Maintained confidentiality of patient finances, records, and health statuses.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Clerical Assistant
Providence Health & Services
01.2022 - 08.2024
- Responsible for consistent compliance and confidentiality, scheduling, managing multi-line communication, and organizing electronic health records and hardcopy files.
- Obtain accurate intake information, research insurance benefits, obtain prior authorization, and review patient billing to ensure adequate charges and diagnostic coding of patient records.
- Maintain a high level of customer service with patients, therapists, referring physicians, and other outside agencies.
Phlebotomist III
Providence Health & Services
06.2016 - 01.2022
- Progressively responsible for clinical laboratory reception where utmost professionalism and confidentiality are utilized.
- .Resolve issues with critical thinking and maintain timeliness in a fast-paced environment
- Proficient in the operation of laboratory equipment, programs, and processing
- Specializing in specimen collection of both pediatrics and geriatrics totaling approximately 40 patients per day.
- Sustain an efficient workflow and train new staff to maintain standards.
Juvenile Rehabilitation Officer
Greenhill School, JJ&RA
03.2014 - 01.2016
- Knowledgeable in DSHS, City, and State policies and regulations regarding youth services.
- Proficient in security procedures including access control, radio operations, incident response, crisis management, and self-defense and restraint tactics.
- Managing, reporting, and updating client records and tracking, and giving accurate information for warrant confirmation.
- Maintain safety and security of residents and staff.
Assistant Manager
Midway Cinema
12.2013 - 01.2016
- Oversee 4-8 staff, guest services, and operation of theater systems.
- Proficient in customer service, team training, transaction handling, balancing procedures, and inventory.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA12.2021
Associate Degree - undefined
Centralia College
Centralia, WA06.2013
Skills
- Customer Service
- Organization
- Self-motivated
- Adaptable
- Proficient in Word programs & EMR system
- Data entry & 10-key
- Time Management
- Attention to Detail
- Confidentiality
- Insurance verification
Timeline
Front Office and Insurance Coordinator
Chehalis Physical Therapy
10.2024 - Current
Clerical Assistant
Providence Health & Services
01.2022 - 08.2024
Phlebotomist III
Providence Health & Services
06.2016 - 01.2022
Juvenile Rehabilitation Officer
Greenhill School, JJ&RA
03.2014 - 01.2016
Assistant Manager
Midway Cinema
12.2013 - 01.2016
Associate Degree - undefined
Centralia College
Bachelor of Science - Psychology
Washington State University
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