Kaycie Gordon
McComb,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Clerk
Express Care Pharmacy
McComb, MS
08.2024 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Prepared deposits according to established procedures.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Delivered messages and ran errands.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
Over the Counter Manager
Channell Drugs
Hammond, Louisiana
03.2023 - 08.2024
- managing inventory, tracking and reporting sales, providing customer service and ensuring that their store is presentable
I had to Become knowledgeable about the brand's products, features, and benefits of all the over the counter products
I had to Monitor and manage stock levels order merchandise purses candy jewelry gift items drinks and price the items and check dates on the items
I would receive and sort mail, sell postage, weigh packages, stamp envelopes, assist customers, selling money orders, taking passport photos, and ensure mail has correct zip codes and addresses
Greeting customers, answering phones, and assisting customers
Keeping shelves stocked and organized, reviewing inventory, and placing orders for medications
Collecting, maintaining, and organizing patient information and medical data
Handling payments when an order is ready
Confirming insurance information and processing medical insurance claims
Executive Coordinator
Great American RV
Hammond, Louisiana
02.2021 - 10.2022
- Greeting visitors
- Keeping a clean reception area
- Answering and directing phone calls
- Setting up appointments with sales men
Education
High School Diploma -
Oak Forest Academy
Amite, LA05-2018
Skills
- Telephone Etiquette
- Administrative tasks
- Customer Satisfaction
Timeline
Clerk
Express Care Pharmacy
08.2024 - Current
Over the Counter Manager
Channell Drugs
03.2023 - 08.2024
Executive Coordinator
Great American RV
02.2021 - 10.2022
High School Diploma -
Oak Forest Academy