Kaydee Geldien
Liberty Center,OH
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am also hardworking brining top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Fulton County Health Center
10.2022 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Pharmacy Technician
Rite-Aid Pharmacy
12.2021 - 09.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 12.2020
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Education
High School Diploma -
Liberty Center High School
Liberty Center, OH05.2017
Skills
- Medical Charting
- HIPAA Compliance
- Records Management
- Mail Management
- Medical Office Administration
- Payment Collection
- Letter Preparation
- Inpatient Care
- Front Desk Operations
- Records Maintenance
- Telephone Etiquette
- Patient Scheduling
- Patient Relations
- Customer Service
- Problem Solving
- Office Administration
Timeline
Medical Receptionist
Fulton County Health Center
10.2022 - Current
Pharmacy Technician
Rite-Aid Pharmacy
12.2021 - 09.2022
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 12.2020
High School Diploma -
Liberty Center High School