KAYDEN MALONE
Fort Worth
Summary
I am a versatile individual, not scared to handle things I've never done. I learn easily and have the confidence to approach any task given with flexibility. I strive to improve myself and learn so that I may apply what's learned to my role in a workplace.
Overview
8
8
years of professional experience
Work History
Sales Consultant
AT&T
Burleson
08.2024 - Current
- Demonstrated product features and benefits, enhancing client understanding and engagement.
- Developed and maintained relationships with clients to increase sales revenue.
- Consulted with customers to assess communication needs and recommend suitable solutions.
- Assisted customers with account setup and service inquiries, ensuring smooth onboarding experience.
- Collaborated with team members to enhance sales strategies.
Assistant Manager
T-mobile
Burleson
08.2021 - 07.2024
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Oversaw daily store operations, managing staff and inventory to ensure smooth functionality.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Leveraged knowledge of company products and services to recommend and up-sell items tailored to customer needs.
Routing Specialists
Gunns Restoration
Fort Worth
07.2019 - 06.2020
- Maintained accurate records of deliveries, pickups, and invoices to support operational accuracy.
- Maintained accurate records of deliveries and pickups.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Supervised and coordinated staff activities to ensure adherence to policies and standards.
- Delivered friendly customer service to enhance customer satisfaction during interactions.
Valet
RAF Valet
Fort Worth
09.2018 - 09.2019
- Greeted customers, parked and retrieved vehicles, ensuring exceptional customer experiences.
- Greeted and interacted with guests upon arrival to provide great service.
- Coordinated effectively with customers and staff, demonstrating strong communication skills to streamline service.
- Resolved conflicts quickly and professionally, maintaining composure to enhance customer satisfaction.
- Accurately documented customer information into the database system.
Education
Associate in Science (A.S.) - Applied Psychology
University of Arkansas
Fayetteville, ARSkills
- Customer relationship management
- Sales forecasting
- Consulting
- Product demonstration
- Analytical Skills
- Problem-solving aptitude
- Active Listening
- Customer rapport
References
References available upon request
Timeline
Sales Consultant
AT&T
08.2024 - Current
Assistant Manager
T-mobile
08.2021 - 07.2024
Routing Specialists
Gunns Restoration
07.2019 - 06.2020
Valet
RAF Valet
09.2018 - 09.2019
Associate in Science (A.S.) - Applied Psychology
University of Arkansas