Kayden Ross
Puyallup,WA
Summary
Adaptable professional with experience in sales outreach, lead qualification, and customer complaint resolution. Known for strong verbal and written communication, attention to detail, and building positive client relationships. Ready to support business goals through reliable service and organized daily operations.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
solution based consulting
Auburn, Washington
01.2025 - 09.2025
- Welcomed customers with a friendly greeting at the consulting office. and made them feel welcome.
- Greeted visitors at a consulting office and efficiently directed them to appropriate staff to ensure smooth operations.
- Answered incoming calls and redirected callers to the appropriate personnel or department.
- Answered multi-line phones and routed client calls to the correct departments.
- Scheduled appointments and maintained a front desk calendar for consulting meetings, optimizing staff availability and client access.
- Recorded messages and relayed updates to consultants and office teams.
- Supported administrative tasks and assisted with daily office front desk operations.
Salesperson
Venturemarketing
Auburn, Washington
10.2024 - 01.2025
- Initiated contact with potential clients through calls and email outreach, targeting marketing prospects.
- Qualified leads using campaign goals and customer needs.
- Presented marketing services to clients and answered product questions.
- Advised customers on the latest product features and benefits, aligning recommendations with their needs.
- Provided detailed product knowledge to customers during consultations, which enhanced understanding of products and services.
- Resolved customer complaints promptly and efficiently.
- Updated CRM records with client notes and sales activity.
Education
High School Diploma -
Emerald Ridge High School
Puyallup, WA06-2024
Skills
- Customer service
- Office management
- Document management
- Verbal and written communication
- Attention to detail
- Multitasking and organization
- Conflict resolution
Timeline
Front Desk Receptionist
solution based consulting
01.2025 - 09.2025
Salesperson
Venturemarketing
10.2024 - 01.2025
High School Diploma -
Emerald Ridge High School