Summary
Work History
Education
Skills
Timeline
Generic

Kaydence Wilkey

Inman,SC

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Work History

Host

The Hare And Hound
Landrum, SC
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Processed payments from customers using a POS system.
  • Managed incoming calls during busy shifts.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved conflicts between customers when necessary.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Food Line Leader

The Hare And Hound
Landrum
  • Directed the preparation of food items in accordance with established recipes and standards.
  • Monitored production levels, communicated needs to kitchen staff, and adjusted schedules as needed.
  • Ensured all food products were prepared according to health code regulations and safety guidelines.
  • Ordered supplies when necessary to maintain adequate inventory levels.
  • Trained new employees on proper food handling techniques, sanitation procedures, and standard operating procedures.
  • Resolved customer complaints quickly and professionally while upholding company policies and procedures.
  • Conducted daily inspections of equipment, tools, ingredients, storage areas., ensuring cleanliness and safety standards were met.
  • Managed operations during peak hours including scheduling shifts for staff members.
  • Ensured that all product was stored properly at appropriate temperatures prior to serving.
  • Performed quality control checks throughout service times to guarantee consistent taste and presentation of dishes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Distributed food to service staff for prompt delivery to customers.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.

Busser

The Hare And Hound
Landrum, SC
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Ensured that each table was properly set before seating guests.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Helped employees complete required activities during peak periods.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Expedited food to tables to assist servers during busy periods.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
  • Notified manager of issues with equipment or breakage.

To-Go Server

The Hare And Hound
Landrum, SC
  • Greeted customers and provided menus.
  • Organized and tracked to-go orders while maintaining accuracy.
  • Confirmed customer orders through verbal communication with kitchen staff and management.
  • Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
  • Assisted guests with selecting food items based on dietary needs or preferences.
  • Processed payments accurately and efficiently using POS system.
  • Prepared drinks according to recipes and specifications.
  • Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
  • Ensured compliance with health safety standards for all food handling procedures.
  • Delivered orders to customers in an efficient manner with a friendly attitude.

Education

Bachelor of Arts - Esthetics

Kenneth Shuler School of Cosmetology
Spartanburg, SC
02-2025

Skills

  • Telephone reception
  • Menu management
  • Strong interpersonal skills
  • Reservation coordination
  • Exceptional communication
  • Impression management
  • Hospitality and accommodation
  • Reservations
  • Multitasking proficiency
  • Seating arrangements
  • Food allergy awareness
  • Group reservations management
  • Reservation management
  • Takeout order processing
  • Table vacancy management
  • Workflow optimization
  • Customer service
  • Menu design

Timeline

Host

The Hare And Hound

Food Line Leader

The Hare And Hound

Busser

The Hare And Hound

To-Go Server

The Hare And Hound

Bachelor of Arts - Esthetics

Kenneth Shuler School of Cosmetology

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Kaydence Wilkey