Kayla Alvarez
Willimantic,CT
Summary
Detail-oriented professional with a background in healthcare coordination and lab technology. Skilled in critical thinking, appointment scheduling, and customer service, contributing to efficient patient care and accurate documentation.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Hartford Healthcare Heart and Vascular Institute
Norwich, CT
05.2024 - Current
- Coordinated patient scheduling and follow-up appointments to enhance care continuity.
- Managed patient communications, addressing inquiries and concerns promptly.
- Streamlined intake processes, improving efficiency of patient data collection.
- Collaborated with healthcare providers to ensure comprehensive patient care plans.
- Monitored and updated electronic health records for accuracy and compliance.
- Trained new staff on patient care coordination best practices, enhancing team effectiveness and patient support.
Lab Technician
Microbac Laboratories Inc.
Danielson, CT
10.2023 - 04.2024
- Conducted routine laboratory tests to ensure compliance with quality standards.
- Operated and maintained laboratory equipment to optimize performance and accuracy.
- Assisted in the preparation of samples for analysis, ensuring proper labeling and documentation.
- Collaborated with team members to troubleshoot equipment malfunctions and implement solutions.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Utilized advanced software tools for data management and analysis purposes.
Education
Bachelor of Science - Health Sciences
Eastern Connecticut State University
Willimantic, CT05-2023
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Customer service
- Database coordination
- Healthcare documentation
- Healthcare
Timeline
Patient Care Coordinator
Hartford Healthcare Heart and Vascular Institute
05.2024 - Current
Lab Technician
Microbac Laboratories Inc.
10.2023 - 04.2024
Bachelor of Science - Health Sciences
Eastern Connecticut State University