Kayla Armitage
Albany,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Department Manager
Winn Dixie Supermarket
Amite, LA
09.2020 - Current
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Handled shift overstock, restocking and inventory control.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Worked closely with sales associates to complete tasks.
- Performed opening and closing duties as part of management team and handled cash management.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
FOH Manager
Rotolo's Pizzeria
Reserve, LA
01.2014 - 09.2020
- Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
- Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
- Conducted regular inventory checks and placed orders for additional supplies as needed.
- Coordinated with back-of-house managers regarding kitchen operations such as inventory control or staffing needs.
- Provided guidance and support to FOH personnel when dealing with difficult customers or situations.
Education
High School Diploma -
East St. John High School
Reserve, LA01-2014
Skills
- Employee Scheduling
- Workflow Coordination
- Staff Management
- Customer Service
- Problem-Solving
- Motivational Leadership
Certification
- Food Safety Certification
- Liquor License
Accomplishments
- 100% Food Saftey Audit 2021-2024
- Completion of Retail Leaders
Timeline
Department Manager
Winn Dixie Supermarket
09.2020 - Current
FOH Manager
Rotolo's Pizzeria
01.2014 - 09.2020
High School Diploma -
East St. John High School
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